Home > Ordering, Shipping, Warranty/Returns
Ordering from our online store is quick, easy, and 100% secure! A PayPal membership is not required. We accept Visa, MasterCard, Discover, American Express, and eCheck via PayPal.
Ordering from our online store is quick, easy, and 100% secure. A PayPal membership is not required. Simply click the Add To Cart button next to an item you would like to buy, and the item will be added to your PayPal shopping cart. Change the quantity of the item as desired, continue shopping, or proceed to checkout via PayPal's secure website. (Don't have a PayPal account? No problem. Click the "Proceed to checkout" button, then select "continue" to pay by credit card.) View the contents of your shopping cart at any time by clicking the View Cart button in the menu at left. Note
that you may occasionally experience a lag from the time you press the
Add to Cart button to the appearance of the Shopping Cart page. This is
due to heavy traffic on the PayPal website. Please press the Add to Cart
button only once, and then wait a few moments if necessary. Thanks! (If
you press the button more than once, you will find additional units of
that item in your cart. Simply adjust the quantity on the Shopping Cart
page.) We also accept U.S. personal checks and money orders. To pay with a personal check or money order, simply add items to your shopping cart as described above. When you are ready to order, do not proceed to the checkout. Instead, print the shopping cart web page (from your web browser's menu, select File > Print), or copy the order by hand onto a piece of paper. This is your order form. To calculate your order total, please add $1.60 for First Class Mail standard shipping, or $4.75 if you prefer your order to be shipped via Priority Mail. (For delivery times, refer to the shipping info below.) Now simply mail your order form to us along with payment in full. Make your check or money order payable to Brett Tucker and mail to: Simblissity
Please
be sure to include a return address with your order, either on
the envelope or order form, as well as an e-mail address or phone
number where we may contact you about your order as necessary.
Simblissity is proud to offer a low-cost USPS First Class shipping option with every order. Or upgrade to Priority Mail shipping for just $4.75. We receive
online credit and debit card payments instantaneously and will send a
confirmation e-mail when we begin processing such orders. PayPal eCheck
orders will begin processing upon notification of eCheck clearance (typically
4 business days). Many of our products are made to order; as such, most
orders ship within 4 business days of payment receipt. Orders exclusively
for items that happen to be already made typically ship in 2 business
days. "GENERAL
DELIVERY" CUSTOMERS PLEASE NOTE: If you are having us ship your order
to a "general delivery" post office address (or other "trail
town" facility) and need your order to arrive within 2 weeks of the
date your order is placed, we strongly advise that you choose Priority
Mail shipping during checkout. Not only is Priority Mail likely to arrive
sooner than First Class, but it is also the only way to have your order
forwarded to another location at no additional cost in the event that
the recipient is unable to receive it at the original destination. (Free
Priority Mail forwarding is available only from official US Postal Service
facilities.)
All of our products are fully guaranteed. Any item found to be defective in materials or workmanship will be replaced or repaired free of charge for the life of the product, else refunded upon request. Products in new, merchantable condition may be returned within 30 days of receipt for a full refund of the purchase price. (We ask that the customer cover the cost of shipping merchandise back to us, and optionally, of insuring against loss or damage. Simblissity cannot assume responsibility for articles lost or damaged in transit to us.) Merchandise damaged as a result of normal wear and tear may be returned for repair (if determined feasible) at a nominal cost. Please understand that we are a small, cottage business with limited resources. In order to best serve our valued customers, please contact us for a Return Agreement Number before returning merchandise. Privacy
Policy: All of your personal information, including mailing address
and e-mail, is secure and confidential. We use this information only
for the processing of your order and we absolutely will never make
it available to third parties. All billing information (including credit
card and checking account numbers) is handled exclusively by PayPal Inc.
To view PayPal's privacy policy, click
here. A portion of our sales goes to support the stewardship organizations working on behalf of America's National Scenic Trails, including the Appalachian Trail Conservancy, Pacific Crest Trail Association, and Continental Divide Trail Society.
Legal: By purchasing from Simblissity Ultralight, the purchaser agrees to absolve the owner, Brett Tucker, of any and all liability related to the use of its product(s), including but not limited to the following: loss or theft of said product(s), damage to the product and/or its contents resulting from purchaser's negligence or normal product wear, and personal harm or financial/material loss or inconvenience to purchaser while in possession of product(s). This liability waiver also applies to any person or party in possession of Simblissity products, whether or not the original purchaser or recipient. |
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