Home > Ordering, Shipping, Warranty/Returns
Ordering from our online store is quick, easy, and 100% secure. A PayPal membership is not required. Simply click the Add To Cart button next to an item you would like to buy, and the item will be added to your PayPal shopping cart. Change the quantity of the item as desired, continue shopping, or proceed to checkout via PayPal's secure website. View the contents of your shopping cart at any time by clicking the View Cart button in the menu at left.
that you may occasionally experience a lag from the time you press the
Add to Cart button to the appearance of the Shopping Cart page. This is
due to heavy traffic on the PayPal website. Please press the Add to Cart
button only once, and then wait a few moments if necessary. Thanks! (If
you press the button more than once, you will find additional units of
that item in your cart. Simply adjust the quantity on the Shopping Cart
Simblissity is proud to offer a low-cost USPS First Class shipping option with every order. Or upgrade to Priority Mail ($7 total shipping price)
We receive online credit and debit card payments instantaneously and will send a confirmation e-mail when we begin processing such orders. PayPal eCheck orders will begin processing upon notification of eCheck clearance (typically 3 or 4 business days).
of our products are made to order. Current shipping times (the
time it takes for your order to enter the mail stream after we receive
posted at the top of this page. To
estimate when your order will arrive, simply add the stated shipping time
to the transit times listed in the yellow box below.
DELIVERY" CUSTOMERS PLEASE NOTE: If you are having us ship your
order to a "general delivery" post office address (or other
"trail town" facility) and need your order to arrive within
2 weeks of the date your order is placed, we strongly advise that you
choose Priority Mail shipping during checkout. Not only is Priority Mail
likely to arrive sooner than First Class, but it is also the only way
to have your order forwarded to another location at no additional cost
in the event that the recipient is unable to receive it at the original
destination. (Free Priority Mail forwarding is available only from official
US Postal Service facilities.)
All of our products are fully guaranteed. Any item found to be defective in materials or workmanship will be replaced or repaired free of charge for the life of the product. Products in new, merchantable condition may be returned within 30 days of receipt for exchange or full refund of the purchase price. (We ask that the customer cover the cost of shipping merchandise back to us, and optionally, of insuring against loss or damage. Simblissity cannot assume responsibility for articles lost or damaged in transit to us.) Merchandise damaged as a result of normal wear and tear may be returned for repair (if determined feasible) at a nominal cost. Please understand that we are a small, cottage business with limited resources. In order to best serve our valued customers, please contact us for a Return Agreement Number before returning merchandise.
Policy: All of your personal information, including mailing address
and e-mail, is secure and confidential. We use this information only
for the processing of your order and we absolutely will never make
it available to third parties. All billing information (including credit
card and checking account numbers) is handled exclusively by PayPal Inc.
A portion of our sales goes to support the stewardship organizations working on behalf of America's National Scenic Trails, including the Appalachian Trail Conservancy, Pacific Crest Trail Association, and Continental Divide Trail Society.
Legal: By purchasing from Simblissity Ultralight, the purchaser agrees to absolve the owner, Brett Tucker, of any and all liability related to the use of its product(s), including but not limited to the following: loss or theft of said product(s), damage to the product and/or its contents resulting from purchaser's negligence or normal product wear, and personal harm or financial/material loss or inconvenience to purchaser while in possession of product(s). This liability waiver also applies to any person or party in possession of Simblissity products, whether or not the original purchaser or recipient.
Copyright © 2013 Simblissity Ultralight Designs